06 Dec

The delivery time was exceeded

In rare cases, the delivery time may be more than 8 days. In these cases, please contact us again. We will contact the sender immediate...

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06 Dec

Is shipment tracking possible?

As soon as the order has been processed and prepared for shipping, our system will automatically send you a shipping confirmation inclu...

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06 Dec

Which shippers are available?

DHL, TNT and GO Express are available to ship your order. Customers from Austria can also choose shipping via Austrian Post. For custom...

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06 Dec

How long is the delivery time?

Orders with goods in stock are usually dispatched by us within 1-2 working days (depending on the payment method, in the case of prepay...

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06 Dec

Can I specify a different delivery address?

Of course, you can specify a delivery address that differs from the billing address during the ordering process.

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06 Dec

Which countries can be supplied?

We generally ship to all countries that are available for selection. If your country is not listed, simply send us an e-mail to welcome...

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06 Dec

What advantages does the custom battery offer?

Our so-called"customized battery" is designed according to customer specifications: Shape, size, cell type, cable length, connector, .....

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06 Dec

Which cell type is used in the batteries?

Our current batteries mostly use Samsung 35E cells. The exact details can be found in the product description. The cell type can be fre...

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06 Dec

Do the batteries on offer have a BMS?

The batteries available in our store are all equipped with BMS (Battery Management System). What's more, this even has a Bluetooth modu...

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