CYC Photon Gen2
CYC X1 Pro Gen4
CYC X1 Stealth Gen3
Bafang BBSHD
E-Bike motors BESTSELLER
UART
This abbreviation is often found in connection with displays and means: Universal Asynchronous Receiver Transmitter. This refers to the...
08
Dec
08
Dec
I have forgotten my password – what can I do?
Click on "Forgot your password?" when logging in to your user account. After entering your e-mail address, you will receive a confirmat...
08
Dec
How can I create my personal customer account?
To do this, click on "My account" at the top right of the screen and register with your details under "I am a new customer".
08
Dec
Why a customer account?
You can access your customer account via the "My account" menu item at the top right of the screen. There are many reasons to set up a ...
06
Dec
Who bears the costs of the return shipment?
Simple and fair: If the fault lies with us, we will of course cover the return costs. If the fault lies with the customer, the costs ar...
06
Dec
How can I return an item?
In the event of a return, simply contact us - preferably by return form or e-mail (welcome@fasterbikes.eu). It is advisable to enclose ...
06
Dec
The wrong item was delivered
In rare cases, due to the large number of orders, system and packing errors may occur. If the item(s) delivered do not correspond to yo...
06
Dec
How is the S-Trax Snowbike conversion kit shipped?
The S-Trax Snowbike conversion kit is shipped by a forwarding agent. We use Dachser or GO Express, which can also forward some shipment...
06
Dec
What happens if a product is not available?
We endeavor to have as many items as possible in stock. Unfortunately, for various reasons, we are not always able to do this. Availabi...