All about the e-bike

Info and help

Here you will find all the useful resources you need to make the most of your experience with our products. Take a look around and discover helpful information in the categories below.

Downloads

Download all important data here, such as operating instructions, software and drivers for firmware updates, battery and chainring templates to print out, plug assignments and much more.

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Blog

Here you will find helpful tips on all aspects of e-bikes. Optimizing battery range, battery storage in winter, converting or buying an e-bike, converting a cargo bike, which chainring fits my bike, firmware update information, motor maintenance …. to name just a few.

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Videos

Take a look at our large, informative and constantly expanding video collection on YouTube. We recommend that you subscribe to our YouTube channel so that you don’t miss any more videos. This sub-category will take you directly to the playlists you want. Visual support can often help to better understand complex topics.

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Frequently asked questions

Find answers to the most frequently asked questions from our customers. You can search here for solutions to common problems or tips on using the products.

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Error codes

Here you will find a list of possible Bafang error codes, including their meaning and how to rectify them.

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