Information on returning goods

Undamaged and as good as new items can be returned to one of the addresses below. Simply send an email to welcome@fasterbikes.eu and state the reason for the return. It is always advisable to contact us before returning an item.

Return shipment to Germany

Mesona Handels GmbH
Distribution center
Hindenburgstraße 30
D-82467 Garmisch Partenkirchen

Return shipment to Austria

Mesona Handels GmbH
Langgasse 22
AT – 6460 Imst

Return of already used, damaged or defective goods is only possible after consultation with us. If this has been approved by us, we recommend that you enclose a letter (e.g. describing the problem) with the shipment. It is also advisable to send the shipment to the address in Austria, as it can only be processed there.