Cancellation and refund policies


Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date on which you have taken possession of the goods, or a third party representative which is not the carrier. To exercise your right of cancellation, you must notify us FasterBikes PT GmbH, Hindenburgstraße 30, 82467 Garmisch-Partenkirchen, Germany, Tel. +43 699 10924742, welcome@fasterbikes.eu, by a clear explanation (for example, a letter sent through mail or e-mail) of your decision to withdraw from this contract. Or use this form: https://fasterbikes.eu/en/content/9-withdrawal-form
In order to observe the revocation period it is sufficient to send the message about the right of withdrawal before the withdrawal deadline.


Effects of withdrawal
If you withdraw from this contract, we refund you all the payments that we have received from you, excluding delivery costs, and must be repaid immediately at the latest within fourteen days from the date on which the notice is received through your cancellation of this contract with us. For this refund, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise. We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever is the earlier.
You have to return the goods promptly and in any event not later than fourteen days from the date on which you notify us of the cancellation of this contract to us or to pass. The deadline is met if you send back the goods before the period of fourteen days. You pay the direct cost of returning the goods.
You only need to pay for any diminished value of the goods, if the deterioration in value is due to a not necessary to ascertain the nature, characteristics and functioning of the goods dealing with you.


End of Cancellation and refund policies